Here’s what teammates and managers say

direct report,

Sr. Content Designer, promoted to Content Design Lead

Jordan took on the challenge of pivoting our team of ten seasoned and skilled technical writers into UX content designers. In far less than a year, she mentored, inspired, challenged, and transformed us into (truly) a dream team of product experience content designers. Change can be incredibly scary for people, but she makes us thirsty for it every single day. She did this through:

• Engagement and imagination

• Tools and training

• Educating others

• Enabling collaboration and delegation

• Keeping the bar high

She conveys the magnitude of content’s effect on our customers in a way that is inspiring to our team AND all the stakeholders for our products. She makes our team look good and makes it clear that she values our work.

direct report,

Sr. Content Designer, promoted to Content Design Lead

I’m part of the 10-person team Jordan successfully pivoted from technical writing to in-app product content design. Under her leadership, the team quickly leveled up and learned how to apply familiar skills to new ways of thinking - toward new challenges with new partners, and we’ve been flourishing ever since.

She consistently sets the bar on what it means to be an engaged professional and challenges others to do the same. Jordan is someone to learn from and emulate; I’ve grown so much since knowing her and she's inspired a newfound confidence in my career. I hope I’m able to continue working with Jordan for a long time to come.

direct manager,

former Svp sales & marketing, CSM Corporation

“I hired Jordan as the company's first Director of Content & eCommerce after an extensive search to fill the role. Her background was uniquely suited to working with CSM's many hospitality brands. After only four months, Jordan increased direct bookings by 19%, increased our social reach 109%, and drove over 500% ROI via new approaches to content, peer education around ways to improve our digital approach and channel set.

Jordan knew the right questions to ask, rallied the internal and field teams to the content cause, and moved the needle in exactly the manner I expected - and she enjoyed doing it.”

direct manager,

Former HEAD OF SALES & MARKETINGAmerican Homes 4 Rent

"After CSM, I hired Jordan again to consult for our national team where she vastly increased our digital success both with our resident pipeline & resident retention. For our over 9,000 RENTAL HOMES NATIONWIDE, she managed content for dot-come, social and email platforms while helping us build a strong foundation across all of them. For our new resident portal, she greatly increased our resident engagement, & also provided us with a very strong digital roadmap for the coming year.

Jordan is very strategic, easy to work with, highly responsive, and has a terrific, extensive network of digital colleagues to tap as needed.”

direct manager,

Former svp marketing, Best Buy

"Our partnership with MOFILM was an incredibly important philanthropic effort driven by our then CMO. We needed a seasoned Content Strategy consultant focused solely on this project that would be dedicated to the aspiring filmmakers we were targeting for this incredible non-profit. Jordan was that resource. The results we achieved were far more than expected in the digital engagement and film submissions we received, and industry and online-community support for our filmmaking program & partnership. Even during our busiest seasons - pre-and-post-holiday - this effort was a huge success."  

direct manager,

former svp digital, iCF

I've known, managed and worked with Jordan for many years and can personally vouch for her passion for the content experience space and the exceptional strategy skills she brings to her work. I'll continue to partner with her as our careers progress, whenever and however we get the chance.